Dear customers and partners,
Currently prevailing exceptional circumstances caused by the corona virus, bring along a great deal of worry and questions. We wish to inform you that we keep a close eye on the guidance given by the authorities regarding the virus and do our utmost to serve our customers and business partners to our best ability during these challenging times.
MEETINGS
Security and well-being of our customers, business partners and own personnel is of key importance to us. We have advised our team to give you high-quality service utilizing remote working tools whenever possible. Should a personal contact be necessary, attention to hygiene is the main priority. We should all be mindful of our own health and should even minor symptoms of flu appear, remain at home. We will contact you prior to previously agreed meetings in order to agree upon ways to manage our cooperation.
DELIVERIES
At the moment there are no changes to the availability of our goods with our factory and delivery partners operating normally. Keeping a close eye on development at this front we will keep you updated on any possible changes.
EVENTS
During these circumstances we have understandably been forced to cancel our participation in any fairs, customer and partner meetings and events as well as trainings until further notice. Also regarding events we follow the guidance given by the authorities.
CONTACTS AND CUSTOMER SERVICE
Should any questions arise; we kindly ask you to get in touch with your contact person in our team by phone or email. You find our contact details through our web page https://www.vieser.fi/en..For general email contacts to our customer service our address vieser@vieser.fi/fi is at your disposal as before.
Our aim is to limit any unpleasant effects of the virus to projects at hand by keeping a close contact to you and our other partners.
We wish you good health and smooth operations during these exceptional times.
With our kind regards,
Team Vieser